====== Shared iPad Self Enrolment ====== This guide is for Oxleas staff who have been provided with an iPad that needs to be enrolled as a shared device **Pre Requisites** Before you start you will need to have: * An open request with the **[[http://servicedesk.oxleas.nhs.uk|IT Helpdesk]]**, * Been issued with: * a device name, and * a temporary password to enrol the device, and * Been told what passcode to set. ===== Turn on the device by holding down the top button for a few seconds ===== {{ :userguides:ipad:pasted:20200327-131511.png?300 }} ===== Establishing the current state of the device ===== If the device has already been wiped you can skip to the next step. You will be able to tell it has been wiped as it will be asking you to set the language and country. If the device currently has a passcode on it then this should have been set to **123456** by the previous user. If this hasn’t happened then please update your request as we may be able to reset the device remotely.\\ Alternatively you can enter an incorrect code 10 times, after that, the device will self reset. As a last case scenario, the device may need to be brought to IT to be reset. If you are able to get into the device then you need to reset it to factory settings. [[userguides:ipad:reset_ios_device|Click here]] to see a guide on how to do that. If you are prompted for an Apple ID password at this stage then the previous user didn’t sign out of iCloud. Please update your request so we can try to reset it remotely. ===== You should see Hello in various languages. Press the Home button. ===== {{ :userguides:ipad:screenshot_2020-03-25_at_09.55.42.png?400 |}} ===== Tap English ===== {{ :userguides:ipad:screenshot_2019-12-13_at_14.37.58.png?400 |}} ===== Tap United Kingdom ===== {{ :userguides:ipad:screenshot_2019-12-13_at_14.38.07.png?400 |}} ===== Tap Set Up Manually ===== {{ :userguides:ipad:screenshot_2019-12-13_at_14.39.07.png?400 |}} ===== Choose a Wi-Fi Network ===== {{ :userguides:ipad:screenshot_2019-12-13_at_14.39.15.png?400 |}} You should have the option to join **Oxleas**. Select it from the list. {{ :userguides:ipad:screenshot_2020-10-08_at_09.30.55.png?nolink&400 |}} You will then be asked for the username and temporary password we provided you separately. Tap **Join** in the top right corner. {{ :userguides:ipad:screenshot_2020-10-08_at_09.31.41.png?400 |}} Select **Trust** {{ :userguides:ipad:screenshot_2020-10-08_at_09.31.55.png?400 |}} Select your Wi-Fi connection from the list and enter the password. Once you are connected tap **Next** in the top right corner. You will have to travel to an Oxleas site and follow the instructions above. ===== Wait for this screen to pass ===== {{ :userguides:ipad:screenshot_2019-12-13_at_14.39.23.png?400 |}} You may get an **Activation Lock** screen at this point. If you do then please update your request as we may be able to give you an unlock password. **If you do not get this screen please continue to the next step.** {{ :userguides:ipad:screenshot_2020-05-07_at_09.04.21.png?400 |}} ===== Tap Next ===== {{ :userguides:ipad:screenshot_2019-12-13_at_14.39.56.png?400 |}} ===== Enter device name and temporary password ===== These are the same credentials you may have used previously in this guide when connecting to our WiFi. {{ :userguides:ipad:screenshot_2019-12-13_at_14.40.03.png?400 |}} If you get **Invalid Profile** after entering your details, then the device is still enrolled on our server. Please let us know so we can remove it. ===== Wait for this screen to pass ===== {{ :userguides:ipad:screenshot_2019-12-13_at_14.40.45.png?400 |}} ===== Skip Apple ID ===== Select **Forgot password or don't have an Apple ID?** {{ :userguides:ipad:screenshot_2019-12-13_at_14.40.55.png?400 |}} Select **Set Up Later in Settings** {{ :userguides:ipad:pasted:20210615-163612.png?400 |}} Select **Don't use** {{ :userguides:ipad:pasted:20210615-163913.png?400 |}} ===== Tap Enable Services ===== {{ :userguides:ipad:screenshot_2019-12-13_at_14.46.17.png?400 |}} ===== Choose between Light or Dark mode and then tap Continue ===== {{ :userguides:ipad:screenshot_2019-12-13_at_14.46.21.png?400 |}} ===== Tap Continue ===== {{ :userguides:ipad:screenshot_2019-12-13_at_14.46.26.png?400 |}} ===== Tap Continue ===== {{ :userguides:ipad:screenshot_2019-12-13_at_14.46.31.png?400 |}} ===== Tap Continue ===== {{ :userguides:ipad:screenshot_2019-12-13_at_14.46.37.png?400 |}} ===== Tap Get Started ===== {{ :userguides:ipad:screenshot_2019-12-13_at_14.46.44.png?400 |}} ===== After a short while you will be asked to set a passcode on the device ===== Set the password you have been told to use via your Service Desk request. If you aren't prompted for this straight away, try opening Safari and then closing it again. {{ :userguides:ipad:screenshot_2019-12-17_at_09.55.10.png?400 |}} When setting the passcode you may find that the keyboard disappears with the below message. Pressing **OK** will bring the keyboard back. {{ :userguides:ipad:pasted:20200327-143325.png?400 }} ===== Set device name ===== Open **Settings** and tap on **General** at the left. {{ :userguides:ipad:pasted:20210615-164022.png?400 |}} Tap on **About** at the right and then on **Name** at the top. {{ :userguides:ipad:pasted:20210615-164049.png?400 |}} Rename the device to the device name you have been provided and then tap on the blue carriage return key on the keyboard to save. {{ :userguides:ipad:pasted:20210615-164121.png?400 |}} Once you have completed all of the above steps, please let us know ASAP by updating the **[[http://servicedesk.oxleas.nhs.uk|IT Helpdesk]]** request that told you to follow this guide (you do **NOT** need to log a new request).\\ \\ A member of the 2nd Line Support team will then contact you to complete the setup process.\\ \\ **Until you do this, the iPad will not be fully setup and will be missing all Oxleas apps and web clips.**