====== Update NHSmail Password on an iPad====== This guide explains how to update your NHSmail password when emails aren't loading. {{ :userguides:ipad:pasted:20180524-101649.png?direct&100 |Settings App.}} {{ :userguides:ipad:screenshot_2020-10-05_at_10.03.13.png?direct&400 |Tap Mail.}} {{ :userguides:ipad:screenshot_2020-10-05_at_10.14.33.png?direct&400 |Tap Accounts.}} {{ :userguides:ipad:screenshot_2020-10-05_at_10.03.18.png?direct&400 |Tap NHSmail.}} {{ :userguides:ipad:pasted:20230426-134940.png?direct&400 |Tap Re-enter Password}} {{ :userguides:ipad:pasted:20230426-101818.png?direct&400 |Sign into your NHSMail account.}} {{ :userguides:ipad:screenshot_2023-09-28_at_15.49.39.png?direct&400 |Approve sign in on another device.}} Emails should now be downloading! ==== Emails still aren't loading ==== Close the Mail app and then open it again - [[https://support.apple.com/en-gb/HT212063|How to close an app on your iPad.]] If you have difficulty with that, turn off the iPad then turn it on again. To confirm you are using the correct password, login to your emails on [[https://email.nhs.net]]. Then refollow this guide to set the password on your iPad.