====== Virtual Smart Card - Completing Enrolment ====== To follow if you created a virtual smartcard account but haven't linked it with your iPad. * **Please follow these instructions on your iPad, connected to Trust WiFi or O2 SIM.**\\ * If you are at another location, please turn WiFi off. * **You must have your mobile phone with you** as a 2-factor authentication text message will be sent to it. * **If your iPad is in a Tactivo case with a physical smartcard inserted**, please remove that smartcard before proceeding. * **If you are logged in to RiO on another device**, please log out of RiO on the other device before proceeding. {{ :userguides:ipad:pasted:20220414-114903.png?direct&100 | }} {{ :userguides:ipad:img_0033.png?direct&400 | }} If the icon of the blue man is missing, please try the following: - Check your iPad is receiving a **good** wireless or mobile data signal. - Ensure your iPad is **not connected** to a non-Oxleas WiFi network. - Restart MIA. {{ :userguides:ipad:img_0036.png?direct&400 | }} This password will be at least 8 characters, containing at least 1 letter and number. {{ :userguides:ipad:isosec-sms1.png?direct&400 | }} Tap on **Select** next to __Receive an SMS to your phone__. {{ :userguides:ipad:isosec-sms2.png?direct&400 | }} Enter your mobile phone number in both fields and select **Add Phone Number** * //If you do not receive this text message, it may be because:// * //your phone doesn't have signal, or// * //the incorrect phone number is registered on your account for 2-factor authentication.// * //If your phone has signal, please select **Restart 2FA enrolment**.// {{ :userguides:ipad:isosec-sms3.png?direct&400 | }} Enter this code and select **Verify**. {{ :userguides:ipad:vsc-welcome.png?direct&400 | }} If you see "Welcome to the Self-Service portal!", tap **Close** {{ :userguides:ipad:vsc-devices.png?direct&400 | }} Tap the green **Add device** button to the right {{ :userguides:ipad:vsc-adddev.png?direct&400 | }} * In the __Name__ field, enter the **asset number of your iPad**. * You may find this in an email you received from IT or on the back of your iPad. * In the __Device type__ field, select **Tablet**. * In the __Authenticator application type__ field, select **Isosec MIA**. Tap **Continue**. {{ :userguides:ipad:vsc-openmia.png?direct&400 | }} {{ :userguides:ipad:vsc-openmiaconfirm.png?direct&400 | }} When prompted, enter your virtual smartcard password and tap **Register** before the countdown reaches zero. {{ :userguides:ipad:img_0043.png?direct&400 | }} {{ :userguides:ipad:img_0044.png?direct&400 | }} This means your virtual smartcard has been configured and is ready to use. If you receive a prompt that asks __Allow "MIA" to use your location?__, select **Allow While Using App**. {{ :userguides:ipad:img_0040.png?direct&400 | }} If you receive the warning __RiO does not support mobile device in portrait mode__, please turn the iPad on its side. {{ :userguides:ipad:img_0045.png?direct&400 | }} If you receive the error __No valid MIA profile found__, please restart MIA. {{ :userguides:ipad:img_0041.png?direct&400 | }} In Settings you can change your security questions and also your password {{ :userguides:ipad:pasted:20200406-122002.png?direct | }}