====== iPhone Self Enrolment - New iPhone ======
This guide is for Oxleas staff who have just collected a brand new iPhone from IT.
**Prerequisites**
Before you start you will need to make sure you know the following information:\\
\\ **Apple ID**\\
If you do not already have an Apple ID (with your NHSmail address as your ID) please ensure you set up an account [[https://appleid.apple.com/account|here]].
If you already have an Apple ID but have forgotten the password, please reset it [[https://iforgot.apple.com/password/verify/appleid|here]].
\\ **Oxleas Computer Username & Password**\\
What you login to an Oxleas PC or Laptop with.
* **1.** Front camera
* **2.** Side button
* **3.** Lightning connector
* **4.** SIM tray.
* **5.** Volume buttons
* **6.** Ring/Silent switch
{{ :userguides:iphone:screenshot_2023-10-06_at_10.36.37.png?direct&400 |Hello.}}
{{ :userguides:iphone:screenshot_2020-10-05_at_15.06.17.png?direct&400 |Tap English.}}
{{ :userguides:iphone:screenshot_2020-10-05_at_15.06.23.png?direct&400 |Tap United Kingdom. }}
{{ :userguides:iphone:screenshot_2023-09-29_at_10.57.29.png?direct&400 |Example of Default.}}
{{ :userguides:iphone:screenshot_2023-09-29_at_10.57.35.png?direct&400 |Example of Medium.}}
{{ :userguides:iphone:screenshot_2023-09-29_at_10.57.39.png?direct&400 |Example of Large.}}
{{ :userguides:iphone:screenshot_2023-09-29_at_10.57.45.png?direct&400 |Tap Set Up Without Another Device}}
If you do not have **Continue Without Wi-Fi** as an option, you should already be able to tap the blue **Continue** button.
{{ :userguides:iphone:screenshot_2023-12-07_at_12.20.39.png?direct&400 |Tap Continue Without Wi-Fi.}}
{{ :userguides:iphone:screenshot_2023-12-07_at_12.20.45.png?direct&400 |Tap Continue.}}
**Heads up!** In the majority of cases you will be able to complete this guide using the **Continue Without Wi-Fi** option.\\
However, if you are in a location with poor phone signal, and are struggling with the rest of the guide, you may find it helps to join a known Wi-Fi network instead.\\
If so, click the button below that best describes your current scenario.\\
Otherwise, continue to the next step.
1. You should have the option to join **Oxleas**. Select it from the list. {{ :userguides:iphone:screenshot_2023-09-29_at_10.57.53.png?direct&400 |Choose Oxleas Wi-Fi.}}
2. Enter your Oxleas username and password and then tap **Join** in the top right corner. {{ :userguides:iphone:screenshot_2023-09-29_at_10.58.41.png?direct&400 |Enter Oxleas username and password.}}
3. Tap **Trust** in the top right corner. {{ :userguides:iphone:screenshot_2023-09-29_at_10.58.44.png?direct&400 |Tap Trust.}}
Select your Wi-Fi connection from the list and enter the password. Once you are connected tap **Next** in the top right corner
{{ :userguides:iphone:screenshot_2020-10-05_at_15.19.13.png?direct&400 |}}
{{ :userguides:iphone:screenshot_2023-09-29_at_10.59.09.png?direct&400 |}}
{{ :userguides:iphone:screenshot_2023-09-29_at_10.59.23.png?direct&400 |}}
{{ :userguides:ipad:screenshot_2020-04-01_at_10.15.37.png??direct&400 |}}
If you receive either of the two errors below, tap **Back** and then **Next** again.
{{ :userguides:iphone:pasted:20231219-123518.png?direct | }}
If after you tap **Back** you receive the screen below, tap **Continue with Partial Setup**.
{{ :userguides:iphone:screenshot_2023-12-14_at_14.57.55.png?direct&400 |}}
This should be set as your NHSmail email address, but the password will be different. This is what you were told to make in the prerequisites!
The field to enter your password will appear after you have entered your email address.
{{ :userguides:iphone:screenshot_2023-10-06_at_11.08.13.png?direct&400 |Sign in with your Apple ID.}}
{{ :userguides:iphone:screenshot_2023-09-29_at_11.00.29.png?direct&400 |This should go away on its own.}}
{{ :userguides:iphone:screenshot_2023-09-29_at_11.02.32.png?direct&400 |Enter the passcode you want and tap Continue}}
{{ :userguides:iphone:screenshot_2023-09-29_at_11.02.40.png?direct&400 |Enter the passcode you want again and tap Set Passcode.}}
When setting the passcode you may find that the keyboard disappears with the below message. Pressing **OK** will bring the keyboard back.
{{ :userguides:ipad:pasted:20200327-143325.png??direct&400 |Tap OK.}}
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**You got to the end - LET US KNOW!**
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Once you have completed all of the above steps, please log a new request on the **[[http://servicedesk.oxleas.nhs.uk|IT Service Desk]]** confirming you have completed the enrolment guide.\\
\\
**Please note : the Asset number is on the back of the device (you may need to remove the case) it starts with OX, please do not use the Stock Number.**\\
A member of the 2nd Line Support team will then contact you to complete the setup process.\\
\\
**Until you do this, your iPhone will not be fully setup and will be missing all Oxleas apps, web clips and NHSmail configuration.**