{{ :userguides:laptop:pasted:20231215-111911.png?150&nolink}} ====== Oxleas O2 SIM Guide ====== This guide shows you how you connect to the Oxleas network using an O2 SIM card in a Windows 10 Laptop. Please make sure you have first signed into the Laptop when it is connected to the Oxleas network, either via network cable, WiFi, or Docking Monitor. This caches your credentials on the laptop. When the laptop is turned on and Windows has loaded you will see the screen below. Press Ctrl + Alt + Del on your keyboard to unlock the login screen. {{ :userguides:windows10:home_screen.png?direct&700 |Ctrl+Alt+Del}} Select OK on the next prompt. {{ :userguides:laptop:pasted:20200420-130441.png?direct |Select OK}} On the bottom right of the screen click on the Network icon (Which should look like a Signal Bar). This will show you if your connected to the SIM, Wi-Fi or Ethernet. If you are connected to another Wi-Fi please turn off your Wi-Fi, by clicking the icon so then it turns grey. Once the connection is established, at the top it will show O2-UK Connected. {{ :userguides:windows10:2.png?direct&400 |O2-UK Connected}} If you were the last person to sign, in you will see your username, if you see a previous staff members name select Other user on the bottom left of the screen {{ :userguides:laptop:pasted:20200420-124644.png?direct |Login as yourself.}} {{ :userguides:laptop:pasted:20200420-130817.png?direct |Select Other User if your name doesn't show above.}} Type in your Username/Password as you would if you were at work. Once you have logged in you will have the same access as you would at work. Including your G: and H: drive {{ :userguides:laptop:pasted:20200420-124952.png?direct |G and H Drives}} Once you are logged in, if you are having issues connecting to the Network Drives or Trust Sites, please follow these steps to resolve this issue. * Once logged in, locate the Desktop icon labelled SIM Settings {{ :userguides:windows10:pasted:20190403-094607.png?direct |}} * Double click, the task will take approximately 45 seconds to run, once complete, a confirmation message will appear on the taskbar. {{ :userguides:windows10:pasted:20190403-100625.png?direct |}} * If you are still having issues, restart your Laptop. * If you still have issues, check the [[https://status.o2.co.uk/|O2 Status]] in your current area. You can also check the [[https://www.o2.co.uk/coveragechecker|O2 Coverage]] for your current area.