To follow if you created a virtual smartcard account but haven't linked it with your iPad.
If the icon of the blue man is missing, please try the following:
This password will be at least 8 characters, containing at least 1 letter and number.
Tap on Select next to Receive an SMS to your phone.
Enter your mobile phone number in both fields and select Add Phone Number
Enter this code and select Verify.
If you see “Welcome to the Self-Service portal!”, tap Close
Tap the green Add device button to the right
Tap Continue.
When prompted, enter your virtual smartcard password and tap Register before the countdown reaches zero.
This means your virtual smartcard has been configured and is ready to use.
If you receive a prompt that asks Allow “MIA” to use your location?, select Allow While Using App.
If you receive the warning RiO does not support mobile device in portrait mode, please turn the iPad on its side.
If you receive the error No valid MIA profile found, please restart MIA.
In Settings you can change your security questions and also your password