How to reset your iPad
This guide explains how to reset your iPad when you are no longer going to use it.
Warning - NHSmail MFA
If you use this device as your primary authentication method for NHSmail, via the MS Authenticator App, you will need to make sure you have an alternative sign-in method setup on this page.
Please make sure to do this before following the rest of this guide.
Failure to do so will result in you being unable to login to NHSmail without assistance from the IT Service Desk.
To view the guide, read the above warning and then click the button below.
The instructions will be slightly different depending on what iOS version you are using.
If you don't know your iOS version, go to Settings > General > About and read the Software Version.
Then make sure you are following the correct guide below, either iOS 15 and above or iOS 14 and below.
If you don't know your iOS version, go to Settings > General > About and read the Software Version.
Then make sure you are following the correct guide below, either iOS 15 and above or iOS 14 and below.
Step 1 - Open Settings
Step 2 - Tap General
Step 3 - Tap Reset
Step 4 - Tap Erase All Content and Settings
Step 5 - Tap Erase Now
You may not get this prompt. If not you can skip to the next step.
Step 6 - Enter Passcode
Step 7 - Tap Erase
<panel title=“Step 8 - Tap Erase again”>
Step 9 - Enter your Apple ID Password
Step 10 - The iPad will now reset
Step 1 - Open Settings
Step 2 - Tap General
Step 3 - Tap Transfer or Reset iPad
Step 4 - Tap Erase All Content and Settings
Step 5 - Tap Continue
Step 6 - Enter your iPad Passcode
Step 7 - Tap Erase Now
You may not get this prompt. If not you can skip to the next step.
Step 8 - Enter your Apple ID Password and then tap Turn Off in the top right corner
Step 9 - Tap Erase iPad
Step 10 - The iPad will now reset