Updating your iOS Version

Instructions

  • Connect to the Internet with Wi-Fi.
  • Charge your iPad/iPhone to at least 70%.
  • Remove all cables from the device once you have reached at least 70%.
  • Tap Settings > Touch ID & Passcode - enter your passcode (the 6 digit number you use to unlock the device)
  • Enable USB Accessories on the right hand side (This should show Green)
  • Tap Settings > General > Software Update.
  • Tap Download and Install.
  • If a message asks to temporarily remove apps because more space is required for the update, tap Continue. Later, these apps will automatically be reinstalled.
  • If Terms and Conditions appear you need to Agree to these.
  • To update now, tap Install. Or you can tap Later and choose Install Tonight or Remind Me Later. If you tap Install Tonight, just plug your iOS device into power before you go to sleep. Your device will update automatically overnight.
  • If asked, enter your passcode (the 6 digit number you use to unlock the device).

Troubleshooting

Update wont install? Restart your iPad/iPhone using the steps below.

iPad

Press and hold the top button until the power off slider appears.

Drag the slider, then wait for 30 seconds for your device to turn off.

To turn your device back on, press and hold the top button until you see the Apple logo. Then try the update again.

iPhone

Press and hold the side button until the power off slider appears.

Drag the slider, then wait 30 seconds for your device to turn off.

To turn your device back on, press and hold the side button until you see the Apple logo. Then try the update again.