Authenticator app icon

Microsoft Authenticator

How to set up the Authenticator app as an NHSmail MFA option on your Oxleas iPad or iPhone.

This guide requires that you already have MFA enabled and an MFA method set up. If not then you need to follow this guide.

Video Demo

This video shows the steps below being used to set up MFA on an Oxleas device.

Step 1

On another device, go to https://mysignins.microsoft.com/security-info.

If you are prompted to sign in then please do so, using your NHSmail credentials.

Step 2

Click Add sign-in method.

NHSmail security info page.

Step 3

Choose Authenticator app from the drop down menu, then click Add.

Add a method.

Step 4

The Microsoft Authenticator app should already be on your Oxleas iPad or iPhone. So click Next.

Getting the app.

Step 5

Click Next.

Setup account.

Step 6

You should now see a QR code. You do not need to do anything with this yet.

QR code.

Step 7

Open the Authenticator app on your Oxleas iPhone or iPad.

Authenticator app icon

Step 8

If it is your first time opening the app, you will need to Accept the privacy agreement.

Privacy agreement on iPad. Privacy agreement on iPhone.

Step 9

You will then need to tap Continue.

Help us improve on iPad. Help us improve on iPhone.

Step 10

You will then need to tap Continue.

Help us improve on iPad. Help us improve on iPhone.

Step 11

Tap Scan a QR code.

Scan a QR code on iPad. Scan a QR code on iPhone.

Step 12

If prompted, tap OK to allow access to the camera.

Camera access.

Step 13

Using the camera on your device, scan the QR code from step 6.

Scan a QR code on iPad. Scan a QR code on iPhone.

Step 14

If prompted, tap Allow to allow notifications.

Notifications access.

Step 15

Back on the other device, click Next.

QR code scanned.

Step 16

You should now be shown a 2 digit number. Enter this into the prompt you have on your iPad/iPhone and tap Yes.

Code to approve sign in.


Approve sign in.

Complete!

You have now successfully set up your device for MFA. Anytime you sign in to NHSmail you will receive a notification to approve the sign in on this device.

Troubleshooting

Timed out.


This means you took too long to scan the QR code. Click Sign In and follow the steps again to create a new one.