Troubleshooting

Microsoft Teams Microsoft Teams

Solutions to common technical problems and frequently asked questions

My laptop camera isn't working

Example of a privacy shutter slider just above the cameraExample of a privacy shutter slider that surrounds the camera

Some of our laptops have an integrated webcam with a privacy shutter.

The slider may be just above the camera or around it.

If you're unable to show your camera picture during a meeting, try moving the slider left or right to open the shutter.