iPad Self Enrolment - Post Enrolment Guide

You have successfully enrolled and now need to finish off configuring the iPad.

Warning

You should only be following the steps in this guide if instructed to by IT.

You should find that all the Oxleas Web Clips and Apps have automatically downloaded.

However we require you to do some further configuration to get your iPad fully up and running.

Oxleas Wi-Fi

Open the Settings app

Tap Settings.

If you are at an Oxleas site you can now join Oxleas Wi-Fi

Join Oxleas Wi-Fi if you are at an Oxleas site.

NHSmail

You should automatically be prompted to enter your NHSmail password, tap Edit Settings.

Edit Settings.

If you receive this prompt, tap Continue

Tap Continue.

If you receive this prompt, tap Work or school account

Tap work or school account.

Enter your NHSmail password, and follow the on screen prompts to sign in.

Enter your NHSmail password here.
Approve the sign in.

Open the Mail app on your iPad.

Open the Mail app

Tap Allow

Tap Allow.

You may get prompted to choose your Mail Privacy Protection settings, if so select Protect Mail activity and then tap Continue

Choose mail privacy settings here.

You should now be able to see your emails.

Turn off iCloud

Open the Settings app

Open Settings.

Tap where it says your name in the top left corner

Tap your name.

Tap iCloud

Tap iCloud.

Tap Show All

Tap Show All.

Tap every green switch to turn iCloud off

For iCloud Mail, Notes and Messages, you will need to tap them and then turn the toggle off on the next screen. If you also have Health and iCloud Calendar here then you need to do these same for those.

Turn every toggle off.

You may get prompts like this. If so then select Keep on My iPad.

If you do not have an option for “Keep on My iPad” then select “Delete from My iPad”

Select Keep on my iPad.

The screen needs to end up looking like below

Make sure everything is turned off.

Oxleas iOS Info

Open the Oxleas iOS Info app

Open Oxleas iOS Info.

This will tell you if your iPad is up to date or not.

If it shows as out of date, then please follow the steps to update.

Calendar

Open the Settings app

Open Settings.

Scroll down the list on the left hand side until you see Calendar, then tap it

Tap Calendar

Select Default Calendar from the right hand side

If you don't have a Default Calendar option then you can ignore the rest of this section.

Select Default Calendar if you have it

Then make sure that Calendar is ticked under NHSMAIL

Make sure that Calendar is ticked under NHSMAIL.

Turn Off Pop-up Blocker

To be able to use the Oxleas Learning Centre on your iPad you must turn off Pop up blocker.

Open the Settings app

Open Settings.

On the left scroll down and tap "Safari"

In the General section, turn off Block Pop-ups by tapping on the toggle switch to set it to OFF. Turn off pop-up blocker here.

Microsoft Authenticator

If you have MFA enabled on your NHSmail account, and would like to use this device as an authentication method, then please follow this guide.

Troubleshooting

Emails still aren't loading

Confirm you are able to login to your emails on https://email.nhs.net.

Then follow this guide to set the password on your iPad.

Final Process

Once you have completed this guide, please reply back to your Service Desk email to confirm.

We will then assign the call to the Virtual Smart Card team who will then set you up on the Virtual Smart Card Server and will contact you for the final stage of setup.